Add room directory policy to the room directory page (#3079)

* Add room directory policy to the room directory page

* splling

* Apply suggestions from code review

Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>
Signed-off-by: Travis Ralston <travpc@gmail.com>

* Order interpretation notes

Co-authored-by: Marcel <MTRNord@users.noreply.github.com>
Signed-off-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>

* Apply suggestions from code review

Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>
Signed-off-by: Travis Ralston <travpc@gmail.com>

---------

Signed-off-by: Travis Ralston <travpc@gmail.com>
Signed-off-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>
Co-authored-by: Kim Brose <2803622+HarHarLinks@users.noreply.github.com>
Co-authored-by: Marcel <MTRNord@users.noreply.github.com>

content/homeserver/room_directory.md

@@ -3,10 +3,10 @@ title = "Matrix.org Room Directory"
 weight = 30
 +++
 
-The published room directory of a Matrix homeserver is a great way to discover rooms and spaces. It’s often the starting point for new users who want to explore the network.  
+The published room directory of a Matrix homeserver is a great way to discover rooms and spaces. It’s often the starting point for new users who want to explore the network.
 You can learn more about room directories [here](@/docs/chat_basics/public-rooms/_index.md#browsing-the-public-directory).
 
-The Matrix.org Foundation offers a room directory as a public service via its matrix.org homeserver. It can be accessed by anyone, regardless of whether they use matrix.org or another homeserver instance.  
+The Matrix.org Foundation offers a room directory as a public service via its matrix.org homeserver. It can be accessed by anyone, regardless of whether they use matrix.org or another homeserver instance.
 
 The matrix.org public room directory is highly visible and widely used by users from across the federation. To give new users a safe way to find interesting rooms, The Matrix.org Foundation curates the directory. The management of the directory is handled by the [Room Directory Working Group](@/foundation/working-groups/index.md).
 
@@ -14,3 +14,31 @@ Currently, the Foundation aims to showcase rooms and communities related to Matr
 
 If you want to explore a even wider range of public Matrix rooms, you can also browse the directories of other homeservers or community projects such as [matrixrooms.info](https://matrixrooms.info)
 (these directories are independently operated and not affiliated with The Matrix.org Foundation).
+
+## Full policy
+
+The formal policy developed by the Trust & Safety Committee of the [Governing Board](@/foundation/governing-board/index.md) is below. Interpretation and changes are managed by the Trust & Safety Committee and approved by the [Trust & Safety](@/foundation/about/index.md#the-staff-of-the-foundation) team, while implementation is managed by the [Room Directory Working Group](@/foundation/working-groups/index.md).
+
+1. The matrix.org public room directory is highly visible and serves as the main entrypoint into the Matrix ecosystem for many new users. To ensure trust and safety on matrix.org and maintain a good onboarding experience, The Matrix.org Foundation curates the room directory.
+2. Rooms or spaces may be included in the room directory if they meet the following criteria.
+   1. Rooms must be actively moderated. There must be active users with a moderator role, and spam and abuse should be removed within a reasonable time period.
+   2. Room moderators must be reasonably responsive to Foundation staff in the case of questions or concerns.
+   3. Rooms must comply with best practices for moderation of large public rooms, as determined by the Trust and Safety Committee of the Governing Board.
+   4. Rooms named after a recognisable organisation or project must be sponsored by that project or be clearly marked as unofficial, while still having a positive relationship with the project.
+   5. In the case of a space, all rooms under the space must comply with this policy, and the administrators of the space must provide assurance that this will continue to be the case.
+3. Approval of rooms for inclusion in the room directory is at the discretion of the Room Directory Working Group. Generally, the Working Group expects to approve rooms that are related to Matrix, other open source projects or communities, or other well-defined topics that are of interest to the Matrix community. Because of the difficulty of reviewing and moderating “general” rooms with no specific focus, they will not generally be approved.
+   1. The Room Directory Working Group will consult Foundation Trust & Safety staff prior to approving additions. In some cases, Trust & Safety staff may object to the addition of a room.
+4. Administrators of rooms aligned with this policy may request that they be added to the room directory by sending an email to *TBD* with a general description of the room’s topic and its moderation practices. The Working Group may follow up with additional questions.
+5. Staff at The Matrix.org Foundation may remove rooms from the room directory if they are found to be in violation of the code of conduct or this policy, or if removal is required to mitigate an ongoing incident.
+6. The Room Directory Working Group will review the directory contents at least annually to determine if rooms should remain listed.
+
+**Interpretation notes**
+
+* Clause 2's use of "may" permits approval *and* denial.
+* Clause 3 is permissive to "vaguely related to Matrix", but is intended to be kept relatively narrow to "Matrix-related" for now. This may change in the future.
+* Clause 4 supports using forms instead of an email address.
+
+**Implementation details**
+
+* The working group is expected to maintain an appeals process/form.
+* The working group is responsible for internal approval/denial processes, including how to get rooms actually (de)listed in the room directory.